Social Media Policy

At Race Day Events, we value the role of social media in connecting with our customers, partners, and the driving enthusiast community. Our social media platforms are intended to inform, inspire, and engage and we encourage respectful participation across all our channels.

This Social Media Policy outlines how we manage our online presence and what we expect from our community when engaging with us online.

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1. Official Channels

Race Day Events maintains official social media accounts on platforms including, but not limited to:

• Facebook

• Instagram

• TikTok

• YouTube

These channels are used to:

• Share event updates and driving experience content

• Promote offers, booking dates, and gift ideas

• Highlight customer stories and testimonials

• Answer questions and support bookings

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2. Community Guidelines

We welcome your comments, questions, and feedback. To maintain a safe and respectful space for all, we ask that you:

• Be respectful and considerate in your interactions

• Avoid using offensive, defamatory, or discriminatory language

• Do not post personal or confidential information

• Refrain from promoting third-party products, services, or spam

• Avoid spreading false or misleading information

We reserve the right to remove content or block users who violate these guidelines.

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3. User-Generated Content

By tagging or mentioning Race Day Events in your social media posts, you permit us to share your content (including images, videos, and testimonials) on our platforms, website, or promotional materials, with credit where possible.

If you prefer not to have your content shared, please let us know via direct message or email.

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4. Content Ownership

All content shared on our social media accounts — including images, videos, logos, and written posts — is the property of Race Day Events or used with permission. It may not be reused, republished, or distributed without our written consent.

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5. Staff Social Media Use

Any employee or partner representing Race Day Events online must:

• Maintain a professional tone consistent with our brand

• Avoid disclosing confidential business or customer information

• Refrain from making statements on behalf of the company unless authorised

Personal accounts should not be used to share or represent company-related content misleadingly or unofficially.

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6. Customer Support

For official support or booking-related questions, please use the following channels:

📧 Email: info@race-day-events.co.za
📞 Phone: 076 484 0902

We strive to respond to social media inquiries within business hours.

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7. Policy Updates

This Social Media Policy may be updated from time to time to reflect changes in our practices or applicable laws. We encourage you to review it periodically.

Last updated: 24 July 2025