Privacy Policy

At Race Day Events, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website or services.

By using our website and booking an experience, you agree to the terms outlined below.


1. Information We Collect

When you make a purchase, contact us, or sign up for our mailing list, we may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Payment details (processed securely via our payment gateway; we do not store card information)

  • Driver’s license details (on the day of the experience)

  • Communication preferences

We also collect non-personal data, such as your IP address and browsing behavior, via cookies to improve site functionality and user experience.


2. How We Use Your Information

We use your personal information to:

  • Process and confirm your bookings

  • Send booking confirmations, reminders, and relevant event information

  • Respond to customer inquiries

  • Provide support and manage changes to your booking

  • Send marketing communications (only if you have opted in or are an existing customer)

  • Improve our website, services, and customer experience


3. Email Communications & Mailing List

When you book an experience or subscribe to our mailing list, you agree to receive:

  • Order and booking confirmation emails

  • Important experience updates or reminders

  • Occasional promotional emails, offers, and event announcements

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.


4. How We Protect Your Information

We implement appropriate security measures to protect your personal information against unauthorized access, disclosure, or loss. These measures include:

  • SSL encryption on our website

  • Secure payment gateways

  • Limited access to personal information within our organization

  • Regular system updates and data handling reviews


5. Sharing of Information

We will never sell or rent your personal information to third parties.

We may share your information with trusted service providers (e.g., email platforms, payment processors) who assist us in delivering our services, but only under strict confidentiality agreements.

We may disclose personal information when legally required to do so or to protect our rights, safety, or property.


6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Correct or update your personal details

  • Request deletion of your information (where applicable)

  • Withdraw consent for marketing communications

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at [insert contact email].


7. Cookies and Tracking

We use cookies to enhance your browsing experience, analyze website traffic, and serve targeted promotions. You can manage your cookie preferences through your browser settings.


8. Third-Party Links

Our website may contain links to third-party sites (such as partner brands or booking systems). We are not responsible for the privacy practices or content on these external websites.


9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page, and where appropriate, notified via email.

Last updated: 11/07/2025


10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us at:

📧 Email: info@race-day-events.co.za
📍 Address: Stoneridge Centre, Modderfontein, Johannesburg
📞 Phone: 076 484 0902